Returns & Exchanges Policy
We want you to be completely satisfied with your heating solution. If your radiator isn't the perfect fit, you can return it in its original packaging within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Authorization (RA) number.
- 2.Secure Packaging
Carefully repackage the radiator in its original box with all mounting brackets and valves included to prevent damage during transit.
- 3.Ship It Back
Affix the provided shipping label to the exterior of the box and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our technicians inspect the unit for quality assurance, we will process your refund to your original payment method within 5-7 business days.